Claims Manager

1 week ago


Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time
Senior Case Manager Job Opportunity

We are seeking a driven and dedicated Senior Case Manager to join our team and work in managing Self Insurance Claims within our Government Services division.

About the Role

This is an exciting, diverse, and unique role that would suit someone who is keen to take their workers compensation career to the next level, with ongoing training and genuine opportunities for career progression. You will be exposed to a diverse portfolio of workers compensation claims across multiple jurisdictions.

You will work within a team who are located around the country and who provide support to our state-based branches and clients by managing claims from multiple states of risk.

Your Key Responsibilities
  • Manage a diverse portfolio of claims for clients.
  • Interpretation and application of various legislation and regulations.
  • Assessment of injuries including reviewing medical reports and surgical requests.
  • Assessment of damages and negotiation of settlements.
  • Provision of instructions to legal counsel.
  • Liaising with key external stakeholders including brokers, insureds, solicitors, doctors, and claimants.
  • Utilising claims management systems.
  • Developing strategies to progress matters towards resolution.
  • Assisting in the retention of major clients by providing outstanding customer service.
About You

To be successful in this role, you will have:

  • Experience in a claims management role within workers compensation.
  • Excellent communication skills both written and verbal with a customer focused approach.
  • The ability to handle difficult situations and whilst resolving complex situations in a timely manner.
  • Be proactive with the drive to learn and develop skills.
  • Excellent time management skills and the ability to adapt when changes occur.
What We Offer

As a Senior Case Manager at Allianz, you can expect:

  • A competitive salary package with a base salary of $85,000 - $115,000 per annum, depending on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A range of employee benefits including access to over 10,000 on-demand learning resources and programs, deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

We value diversity and inclusion, and welcome applications from candidates of all backgrounds.



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