Network and System Technician

2 weeks ago


Perth, Western Australia Anglicare WA Full time

About the Team:

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You will be part of a dynamic IT team that provides technical support across IT operations, systems and network environments.

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Key Responsibilities:

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  • Provide technical support to end users">
  • Support IT helpdesk and end user support">
  • Engage in vendor and stakeholder coordination">
  • Assist with network and infrastructure system support">
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Requirements:

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To be successful in this role, you will need:

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Essential Skills and Qualifications:

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  • Proven experience in an IT support or helpdesk role">
  • Hands-on experience in troubleshooting and supporting Microsoft 365 applications and windows-based environments">
  • Strong foundational knowledge of computer hardware, software, performance, and operating systems">
  • Proficiency in logging and documenting IT support activities using helpdesk ticketing systems">
  • Basic level experience and previous exposure to basic network troubleshooting">
  • Ability to effectively diagnose IT faults and apply troubleshooting steps">
  • Desirable certifications: Microsoft 365 Certified: Modern Desktop Administrator Associate, CompTIA Network+, CompTIA Security+, ITIL4 Foundation">
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Benefits:

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We offer a range of benefits including salary packaging, additional leave, professional development opportunities and a collaborative team culture.



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