
Senior Technical Project Manager
3 days ago
We are seeking a seasoned IT professional to join our team as a technical lead, managing daily support and projects for clients.
- You will be responsible for operating as a senior technical point of contact, overseeing both daily support and planned technical initiatives.
- Expect to work extensively with Microsoft 365, Azure, and modern security controls.
Main Responsibilities:
- Taking ownership of escalated support issues and service queues
- Delivering business-as-usual support and leading small to medium implementation projects including email migrations and cloud app rollouts
- Working closely with stakeholders to turn technical recommendations into business-focused outcomes
Requirements:
- 4+ years' experience within a managed service provider or outsourced IT environment
- Advanced skills in Microsoft 365 including Exchange Online, SharePoint, Teams, Intune, Conditional Access
- Solid experience with Windows Server administration and Active Directory
- Networking knowledge covering VPN, VLAN, routers, switches, and firewall troubleshooting
- Strong client-facing skills with the ability to communicate clearly to non-technical audiences
- Excellent documentation practices and time management
- Sound understanding of security best practices including MFA, Microsoft Defender, patching, and compliance
About This Role:
- This is an opportunity to take on a challenging role that requires strong technical expertise and excellent communication skills
- You will be working with a variety of technologies and tools, including Microsoft 365, Azure, and modern security controls
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