Customer Service Professional with Excellent Communication Skills

2 weeks ago


Sydney, New South Wales, Australia Strategy One Human Resources Full time
Job Overview

We are seeking a highly skilled Customer Service Officer to join our team at Strategy One Human Resources. This is a permanent position offering a competitive salary between $60,000 and $70,000 depending on experience.

Key Responsibilities
  • Assist in the completion of daily tasks related to customer orders and inquiries.
  • Contribute to the overall progression of the Customer Service Team by being innovative and positive, providing ideas and resolutions to problems faced.
  • Process sales orders, credit notes, and quotations.
  • Action emails and phone calls based on priority in a timely manner.
  • Provide order confirmations with updates on pricing, inventory availability, and despatch timing.
Requirements
  • Highly enthusiastic towards providing excellent customer service with a friendly communication style.
  • High energy personality with a positive, can-do attitude and willingness to help fellow team members.
  • Intermediate Excel skills.
  • Good understanding of mathematics.
  • Excellent written and verbal communication skills, including interacting confidently, clearly, and articulately at all levels, and accurately interpreting information.
  • Excellent interpersonal skills with high levels of emotional intelligence, able to engage stakeholders, influence positively, and challenge respectfully.
Why Work for Us?

We offer a great work culture, on-site parking, and a dynamic environment that fosters growth and development.



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