Persistent Cyber Training Environment Support Professional
7 days ago
- Monitor and maintain the PCTE platform to ensure its peak performance using Jira Service Manager tools and vSphere.
- Create user accounts and address platform issues raised by users, ensuring swift resolutions.
- Incorporate user feedback to improve the customer experience.
This comprehensive support encompasses systems categorized under Unclassified, Sec/REL, and Top-Secret security levels.
Requirements- Bachelor's degree in a technical discipline such as IT, computer science, systems or software engineering from an accredited college or university.
- 8570 Compliant IAT Level II or greater. Security+, CISSP or other equivalent certification required within six months of hire.
- Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, with either Full Scope or Counterintelligence (CI) Polygraph.
- Strong written and verbal communication skills to collaborate seamlessly within a team environment and support stakeholders.
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Canberra, ACT, Australia By Light Professional IT Services Full timeKey Responsibilities:Our Cyber Systems Support Specialist will be responsible for:Utilizing Jira Service Manager tools and vSphere to monitor and maintain the PCTE platform's peak performance.Overseeing the creation of user accounts and addressing platform issues raised by users.Incorporating user feedback for ongoing improvements to the customer...
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Cyber Systems Support Professional
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