Hotel Server Position

2 weeks ago

Cleveland, Queensland, Australia beBeeHospitality Full time $45,000 - $60,000
Job Title:

Server for a Metropolitan Hotel

Reports to: Hotel General Manager

FLSA Status: Non-Exempt

Summary: We are seeking a server to provide exceptional customer service and take orders in a fast-paced hotel environment.

Duties And Responsibilities:
  • Greet Guests: Greet guests with a smile and provide superior customer service.
  • Set Tables: Set tables according to the type of event and service standards.
  • Take Orders: Take orders and answer questions about menu selections.
  • Record Transactions: Record transactions in the point-of-sale system at the time of order.
  • Check In With Guests: Check in with guests to ensure satisfaction with each food course and/or beverage.
  • Presents Checks: Present accurate checks to guests and process payments.
  • Maintain Cleanliness: Maintain cleanliness of work areas throughout the day.
  • Clean and Set Up Tables: Clean and set up tables/rooms as needed.
  • Complete Duties: Complete all open/closing duties before clocking out.
Required Skills and Qualifications:

Education: High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.

Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability: Ability to apply common sense understanding to conduct written or oral instructions. Ability to handle challenges involving concrete variables in standardized situations.

Benefits:

Working Conditions: While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, climb, balance, talk and hear. The employee is frequently required to stoop, kneel, crouch and crawl. The employee is occasionally required to sit, taste, and smell. The employee must frequently lift and/or move up to 40 pounds.

Work Environment: The noise level in the work environment is usually loud.

Others:

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Management and Manufacturing

Industries: Hospitality

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