
Clerical Officer
2 days ago
Job Overview
The role of Emergency Department Clerical Officer involves providing a 24 hour a day, seven days a week clerical service in the Emergency Department. The key aspect is effectively coordinating the registration of all patients attending the department and arranging admission or facilitating discharge where necessary.
Key Responsibilities
- Processing patient registrations, admissions and discharges accurately and efficiently
- Maintaining and updating patient details using healthcare systems
- Providing professional administrative support to Emergency Department clinicians
- Operating after-hours communication systems
- Liaising with stakeholders including law enforcement and emergency services with general enquiries
- Maintaining confidentiality on all issues relating to the organisation, clients, and colleagues
Requirements
- Understanding of patient confidentiality requirements
- Ability to communicate effectively and empathetically with a range of people including patients, their families, medical and nursing staff and emergency responders
- Ability to work in a unique and fast paced environment which can expose you to traumatic and vulnerable situations
Benefits
This role offers the opportunity to develop skills and experience in a challenging and dynamic environment. As a valued member of the team, you will contribute to the provision of high quality patient care and make a positive impact on the lives of others.
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