Hungry Jack's is a leading quick-service restaurant chain with over 440 locations across Australia, serving a wide range of high-quality food and beverages to millions of customers every year.

We are seeking an experienced and motivated Restaurant Manager to join our team at Hungry Jack's. As a Restaurant Manager, you will be responsible for the overall operation of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the restaurant meets its sales and profitability targets.

1. Leadership and Management

• Lead and manage a team of staff to deliver exceptional customer service and achieve sales and profitability targets.
• Recruit, train, and develop staff to ensure they have the skills and knowledge required to perform their roles effectively.
• Manage staff performance, including conducting regular performance reviews and providing feedback and coaching to improve performance.

• Ensure that all customers receive a high level of service, including prompt and friendly service, and that their needs are met in a timely and efficient manner.
• Monitor customer feedback and use it to make improvements to the restaurant and its services.

• Ensure that the restaurant is maintained to a high standard, including cleaning, maintenance, and repairs.
• Manage inventory and supplies, including ordering and receiving stock, and ensuring that stock levels are maintained at optimal levels.

• Manage the restaurant's finances, including budgeting, forecasting, and reporting.
• Monitor and control costs, including labor, inventory, and other expenses.

• AQF Associate Degree, Advanced Diploma or Diploma or at least 3 years relevant experience.
• Excellent leadership and management skills, including the ability to motivate and develop staff.
• Strong customer service skills, including the ability to provide exceptional customer service and resolve customer complaints.
• Ability to work in a fast-paced environment and manage multiple tasks and priorities.
• Strong financial management skills, including the ability to manage budgets and forecasts.

• A competitive salary and benefits package.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.