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Senior Retail Team Lead
3 weeks ago
As a retail professional, you will oversee daily store operations and lead a team to deliver exceptional customer experiences.
Responsibilities:- Assist the Store Manager in achieving sales targets and key performance indicators.
- Support the hiring, training, and development of new team members.
- Maintain store appearance and ensure compliance with visual merchandising standards.
- Provide input on store performance and areas for improvement.
- Step in for the Store Manager as required and ensure the team remains motivated and productive.
- Minimum 1 year of experience in retail management or a supervisory role (beauty industry experience preferred).
- Strong leadership and organisational skills.
- Excellent customer service skills, including handling inquiries and complaints professionally.
- Knowledge of inventory management and stocktake processes.
- Proactive attitude and strong problem-solving abilities.
- Flexibility to work weekends, late-night trading, and public holidays as required.
- Passion for beauty and skincare products (K-beauty knowledge a bonus).
We offer comprehensive training and development opportunities, competitive remuneration packages, and benefits such as staff discounts on all beauty products. If you are a results-driven leader with excellent communication skills, please consider this exciting opportunity to develop your career in a dynamic retail environment.
