Digital Advice Technology Specialist
3 weeks ago
Rest is a leading Australian superannuation fund that supports nearly two million members with around $75 billion of funds under management.
We are committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion.
About the RoleThis is a key role within the Advice Technology team, providing technical expertise and support for all advice systems.
The successful candidate will have strong experience in supporting IT applications in a complex, integrated technical environment.
Key Responsibilities- Technical Support: Providing troubleshooting and escalation services for IT issues related to advice systems.
- User Guides and Training: Maintaining user guides and training materials to ensure efficient access to advice systems.
- Reporting: Generating reports on agreed metrics with vendors to ensure alignment with Rest's technology framework.
- Education: Appropriate tertiary or technical qualifications.
- Experience: Strong experience in supporting IT applications in a complex, integrated technical environment.
- Skills: Excellent communication skills, stakeholder management, analysis, problem-solving, and influencing skills at all levels.
- Personal Development: Opportunities for personal and professional growth.
- Flexible Work Arrangements: Hybrid working as standard.
- Income Protection Insurance: Comprehensive income protection insurance.
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