Duties of a Skilled Customer Support Representative

4 days ago

Sydney, New South Wales, Australia beBeeCommunication Full time $45,000 - $78,000

Customer Service Professional

We are seeking a skilled and experienced Customer Service Representative to join our team.

Key Responsibilities:

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide product information to customers, answering their queries and addressing concerns
* Manage and resolve customer complaints, escalating complex issues when necessary
* Develop and maintain positive relationships with internal and external stakeholders
* Utilize strong verbal and written communication skills to interact with customers, both verbally and in writing
* Demonstrate proactive and initiative-taking abilities to exceed customer expectations
* Maintain accuracy and attention to detail when using software to manage tasks and prioritize workload
* Work autonomously and collaboratively within a team environment

What We Offer:

* Immediate start date
* Opportunity to work for a global company
* Potential for permanent employment
* Flexible work-from-home options
* A dynamic and supportive team culture

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