Rostering Coordinator

4 weeks ago

Melbourne Airport, Australia dnata Full time
About the Role

We are seeking a highly skilled and detail-oriented Rostering Clerk to join our team at Melbourne International Airport. As a key member of our rostering team, you will play a crucial role in ensuring the smooth operation of our passenger services.

Key Responsibilities
  • Determine and obtain aircraft loads and produce rosters/worksheets according to airlines' Service Level Agreements (SLAs).
  • Process annual leave requests and allocate rostering patterns in accordance with Enterprise Bargaining Agreement (EBA) conditions.
  • Action and update all schedule changes, ensuring accurate and timely communication with stakeholders.
  • Prepare and maintain accurate worksheets for the Service Delivery Manager to use on shift.
  • Proactively manage staff allocation for training and development, ensuring compliance with EBA and labour regulations.
  • Handle and maintain staff and business confidentiality, adhering to dnata's strict confidentiality policies.
  • Work with dedicated budgets and provide detailed analytical reports to support business decision-making.
Requirements
  • High level of attention to detail and ability to self-manage in a fast-paced environment.
  • Strong understanding of EBA and labour compliance, including relevant government and statutory requirements.
  • Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
  • Proactive and able to prioritize tasks, with a strong focus on meeting deadlines and delivering results.
  • Ability to work unsupervised and follow procedures, with a strong commitment to dnata's business direction and principles.
  • Strong stakeholder management skills, with the ability to build and maintain effective relationships with colleagues and external partners.
About Us

dnata is a leading provider of ground handling services to airlines and airport operators across Australia. We offer a range of services, including ground handling, cargo, travel, and flight catering, and are committed to delivering exceptional customer service and quality.

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds, and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

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