Fashion Retail Specialist

4 days ago


Sydney, New South Wales, Australia Burberry Full time
Job Summary

This role requires a highly skilled and motivated individual who can deliver exceptional client experiences, drive commercial success, and build relationships with clients. The Senior Client Advisor will be responsible for meeting and exceeding individual and store sales and other commercial KPIs, providing luxury services, and maintaining high visual standards.

Responsibilities
  1. Develop and maintain relationships with existing top clients, building a portfolio of new top clients, and capturing new luxury clients to grow the individual and store client book.
  2. Ensure effective inventory management, markdowns, and stockroom maintenance, while maintaining a commercial focus and meeting sales targets.
  3. Support the Store Manager in dealing with customer complaints, fostering a positive work climate, and contributing to daily operations.
  4. Provide luxury services, demonstrating knowledge and expertise in product, fashion, and styling, while maintaining high visual standards.
Requirements
  • A proven track record in delivering sales and exceeding targets, with experience in clientelling and a strong interest in fashion, art, and culture.
  • Strong product knowledge, understanding of store retail operations, and experience working as part of a team, with excellent communication skills.
  • Demonstrates Confidence, Curiosity, Conviction, and Care, with a results-driven and commercial mindset, flexibility, and adaptability.


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