Career Opportunities

1 day ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $62,323 - $62,432
Customer Service Specialist

Are you a people person with excellent communication skills? We're looking for individuals who can provide exceptional customer service and support to our clients.


Responsibilities:

  • First point of contact for customer inquiries and account management
  • Deliver personalized experiences that meet individual customer needs
  • Support customers through multiple channels, including voice, digital, web messaging, social media, and emails
  • Work across systems and knowledge base to successfully address customer enquiries
  • Maintain confidentiality while dealing with personal and sensitive information

Requirements:

  • Exceptional customer service skills and ability to understand individual customer needs
  • Able to demonstrate empathy and understanding of customer emotions and situations
  • Tech-savvy and confident using multiple programs and systems
  • Passionate about customer service and an excellent communicator
  • Eager to meet targets and KPI's
  • Inquisitive and enjoy problem-solving
  • Ability to adapt in a fast-paced work environment

What We Offer:

  • Permanent employment with career progression opportunities
  • Exclusive perks and discounts with well-known brands
  • Supportive team environment
  • Free parking and a vibrant office in central Robina
  • Reward and recognition initiatives
  • Employee Assistance Program (EAP) for you and your family

We are committed to creating an inclusive and supportive work environment that values diversity in all forms. We invite applications from people of all cultures, backgrounds, and abilities.


Key Highlights
  • Opportunity to join a dynamic team and make a real difference
  • Professional development and growth opportunities
  • Competitive compensation package
  • Recognition and rewards for outstanding performance

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