Customer Experience Host

3 days ago


Gold Coast, Queensland, Australia Royal Australasian College of Surgeons (RACS) Full time

We are seeking a talented Customer Experience Host to join our team at the Royal Australasian College of Surgeons (RACS). This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has exceptional attention to detail.

About the Role

As a Customer Experience Host, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us. You will provide warm and welcoming service, respond promptly to guests' needs and requests, and maintain high standards of cleanliness and customer service.

Key Responsibilities:

  • Delivering Exceptional Service: Provide exceptional service to all guests, responding promptly to their needs and requests.
  • Maintaining High Standards: Ensure that our guests' rooms are clean, comfortable, and inviting, and that we maintain high standards of cleanliness and customer service.
  • Collaboration with Colleagues: Work collaboratively with the housekeeping team to ensure that our guests receive exceptional service.

Requirements:

  • Previous experience in a similar role is highly desirable.
  • Excellent communication and interpersonal skills.
  • Able to work efficiently and effectively in a busy environment.
  • Demonstrates a strong commitment to maintaining high standards of cleanliness and customer service.


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