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Cloud Infrastructure Support Engineer
1 week ago
We are looking for a talented Cloud Infrastructure Support Engineer to join our engineering team at ENGINEERINGUK. The successful candidate will have a strong understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist.
You will work collaboratively with our team to monitor the global data center infrastructure platform, assist with the development of communication and escalation protocols, and contribute to outage post mortem analysis. You will also ensure records are updated in a timely manner and assist with coordination and communication during emergency recovery efforts.
In this role, you will be responsible for providing assistance and support to onsite technicians from around the world, ensuring overall availability and reliability to meet or exceed defined service levels.