
Frontend Engineer
4 days ago
Frontend Expert
We're looking for a skilled Frontend Expert to join our team. You'll work with customers across industries, solving complex frontend issues and guiding administrators and developers to ensure users get the best possible experience from our platform.
This role is ideal for someone who enjoys digging into how things work and making web experiences run smoothly. If you have a passion for troubleshooting and resolving problems, we want to hear from you
Key Responsibilities:
- Investigate and resolve complex frontend issues impacting customers
- Debug and analyse dynamic web components (JavaScript, AJAX, CSS, XML, HTML)
- Collaborate with admins, developers, and internal engineering teams to resolve problems
- Apply structured troubleshooting and ITIL practices to incident resolution
- Contribute knowledge articles and insights to improve customer experience
Requirements:
- 2–4 years' experience in technical support, web support, or application support
- Strong knowledge of web technologies: HTML, CSS, JavaScript, XML, AJAX
- Experience with frameworks such as AngularJS or similar technologies
- Knowledgeable in relational databases (MySQL, Oracle)
- Excellent communication skills for both technical and business users
- Strong analytical and problem-solving mindset
Benefits:
- Growth opportunities to develop your expertise across UX and product support
- Be part of a collaborative, global tech culture
- Opportunity for permanent conversion and career growth
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