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Fashion Retail Expertise

2 weeks ago

Sydney, New South Wales, Australia beBeeResponsibility Full time $50,000 - $80,000

Customer Experience Specialist Opportunity

We are seeking a highly skilled Customer Experience Specialist to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

  • As a key member of our team, you will be responsible for utilising tools available to keep yourself up to date with the latest products, sharing that knowledge with customers, and contributing to the smooth operations of the store.
  • Key responsibilities include maintaining visual merchandising, ensuring the store is visually presented in accordance with brand standards, and embodying a customer-focused attitude.
  • You will work closely with your team to deliver results, live and role model company values, and demonstrate a true passion for fashion with exceptional customer service skills.
  • The successful candidate will possess proactive problem-solving skills, a natural optimism, and helpful enthusiasm in everything they do.
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods is also required.

About Our Company:

Our company inspires modern living every day. As an icon, we are famous for our effortless style and quality designs that are made to last.

We are recognised as a leading responsible retailer, proud to support local partnerships with farmers, manufacturers, and First Nations communities.

Our company champions industry-leading initiatives, such as scientifically verifying fibre origin and working with suppliers that uphold high environmental standards.

We aim to drive positive change, improving traceability through our supply chain, and maintaining responsible sourcing strategies for key raw materials.