
Data Driven Business Analyst
22 hours ago
Job Title: Business Analyst - Strategy
We are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for developing and shaping analysis-driven strategies for the Membership Division, and the wider business.
Key Responsibilities:
- Interrogating and transforming internal and external data into compelling and commercially viable business cases that align with enterprise and departmental goals.
- Retain a cross-portfolio/channel perspective to drive member-led and customer-led initiatives (membership, product holdings, member/customer engagement, and data).
- Support the development and commercialisation of enterprise-level frameworks across the business including segmentation, value propositions, performance metrics, member/customer economics and lifetime value.
- Assist with the creation, delivery and socialisation of regular reports that communicate the "what" and the "why" of RACV's performance vs KPI's, and that quantify the change in performance resultant from strategies and actions implemented.
- Build and maintain external benchmarks that allow the performance of RACV's strategies to be compared to underlying market drivers and competitors.
Requirements:
- 3-5 years' experience in data-led strategy development and customer analytics in a consulting or blue-chip corporate environment.
- Tertiary qualification in relevant business discipline such as commerce, marketing, economics etc. Masters or postgraduate desirable.
- Hands-on ability to manipulate, analyse, align and synthesize data into insight across multiple data sources (internal databases, external databases, qualitative & quantitative customer research).
- Strong collaboration and influencing skills with senior audiences.
- Participated in strategic projects, from scoping through to execution, in an analysis and insight focused role.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a diverse and inclusive team.
- A dynamic and challenging work environment.
Note:
Please note that applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
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