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Commercial Loss Adjuster Position

2 weeks ago

Newcastle, New South Wales, Australia Sedgwick Full time
Our Commitment to Excellence

We are dedicated to delivering exceptional service and exceeding client expectations in the assessment of commercial property insurance claims. Our team of expert loss adjusters work tirelessly to ensure that every claim is handled efficiently and effectively, providing our clients with peace of mind during challenging times.

About the Role

This Commercial Loss Adjuster position plays a critical role in assessing and resolving insurance claims by determining the cause, liability, and quantum of reported losses. Using our expertise and advanced technologies, you will assess claims through on-site visits and manage a portfolio of claims from initial advice to settlement, following our policies and procedures.

Your Key Accountabilities

  1. Determine the cause and extent of loss, ensuring efficiency and a customer-focused approach.
  2. Investigate whether the loss falls within the insurance policy's terms and conditions.
  3. Deliver loss-adjusting services that meet or exceed client service standards.
  4. Provide proactive communication with clients and customers on initial findings and potential solutions.
  5. Calculate repair and/or replacement costs (reserve).

Your Qualifications and Experience

  1. Prior adjusting experience is essential for this role.
  2. You will have a will to study or hold a professional qualification recognized by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).
  3. Excellent communication and report-writing skills are required.
  4. You must be passionate about customer service, with the ability to engage with various stakeholders.
  5. Self-motivated with strong time management and organizational skills, a current and valid driver's licence is also necessary.