Second Line IT Systems Engineer
4 days ago
We are seeking a highly skilled IT support specialist to join our in-house team.
This role is ideal for someone with strong knowledge of Microsoft 365 administration, Azure AD, and networking concepts.
The successful candidate will have experience in troubleshooting and resolving issues related to Microsoft 365, Azure, and Active Directory.
Key responsibilities include:
- Assisting with Group IT projects, including system upgrades, migrations, and deployments.
- Troubleshooting and resolving issues related to Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
- Managing and supporting Azure AD, including user provisioning, group policies, and conditional access.
- Maintaining and troubleshooting Active Directory, DNS, DHCP, and Group Policy Objects (GPOs).
- Supporting and maintaining network infrastructure, including switches, firewalls, and VPNs.
- Escalating complex issues to external support or vendors as necessary.
- Documenting incidents, solutions, and procedures in the ITSM system.
Achieving compliance with IT policies, procedures, and security standards is also essential for this role.
Requirements
To be successful in this role, you should have:
- Strong knowledge of Microsoft 365 administration and troubleshooting.
- Hands-on experience with Microsoft Azure, including Azure AD and related services.
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, VLANs).
- Proficient in managing and troubleshooting Windows Server and Active Directory environments.
- Familiarity with ITIL practices and ticketing systems.
- Excellent problem-solving and communication skills.
Preferred Qualifications
Candidates with the following qualifications will be given preference:
- Microsoft certifications (MS-100, AZ-104, or similar).
- Networking certifications (CompTIA Network+ or similar).
About Us
We are a leading provider of energy solutions, delivering mission-critical infrastructure assets and services to the global offshore energy industry.
We value proactive individuals who can thrive in an ever-changing environment and are passionate about delivering excellent IT services.
Contact Us
If you are interested in this opportunity, please submit your application.
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