Customer Experience Ambassador

5 days ago


Chadstone, Victoria, Australia EssilorLuxottica Full time
Unlock Your Potential in the World of Luxury Eyewear

We are EssilorLuxottica, a global leader in designing, manufacturing and distributing ophthalmic lenses, frames and sunglasses. With over 180,000 dedicated employees in 150 countries, we bring together two industry pioneers to create a vertically integrated business that addresses the world's evolving vision needs.

About the Role

This is an exciting opportunity to join our OPSM team in Chadstone as a Retail Assistant. You will be involved in the customer's journey from initial consult and pre-testing, to customising High-Fashion frames to suit their lifestyle.

Key Responsibilities
  • Deliver exceptional customer service and provide expert advice on luxury eyewear brands such as CHANEL, Tiffany & Co., and Gucci
  • Work with customers to identify their style and preferences, and recommend high-end frames that meet their needs
  • Participate in store displays and visual merchandising to showcase our luxury brands
What We Offer
  • A competitive estimated salary range of AU$60,000 - AU$80,000 per year
  • A monthly bonus scheme and substantial discounts through our rewards program
  • A generous product reimbursement/allowance and world-class training program
  • Local and global volunteering opportunities with OneSight
Requirements
  • Retail experience - optical desired but not essential
  • Strong communication skills and a quick learner
  • Passion to help others see the beauty in life

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