Australian Restaurant Operations Director

2 weeks ago


Melbourne, Victoria, Australia Carl's Jr. Full time

At Carl's Jr., we're seeking a seasoned professional to drive business growth and operations excellence in our Australian market.

We're offering an estimated annual salary of $120,000 to $180,000 AUD based on the role's responsibilities and industry standards.

Company Overview

CKE Restaurants, the parent company of Carl's Jr., is a well-established leader in the quick-service restaurant (QSR) industry with a strong presence in Australia.

The CKE Asia Pacific team is dedicated to supporting and developing our franchisees, driving growth, and enhancing customer experience.

Job Description

This critical role will focus on:

  • Developing and executing strategies to support the growth of Carl's Jr. restaurants throughout Australia
  • Making key decisions and consulting on general business and operational activities
  • Directly managing a team of Franchise Business Consultants to achieve brand success

This position requires:

  • 7+ years of operating experience in multi-unit consumer-facing businesses; QSR, restaurant, and/or food-service industry experience preferred
  • Deep understanding of the Australian QSR market, including entry into new geographies
  • Demonstrated ability to drive measurable, sustainable results that exceed expectations

Key performance indicators include:

  • Operations balanced scorecard results, including Operational Assessment (OA), Quality Assurance (QA), Customer Satisfaction (OSAT), Training Compliance, Speed of Service
  • Financial targets, such as restaurant-level profitability, Same Store Sales, Transaction Counts, EBITDA

We offer a dynamic work environment, opportunities for professional growth, and a chance to be part of a renowned brand.

Benefits and Perks

As a valued member of our team, you can expect:

  • A competitive salary range of $120,000 to $180,000 AUD per annum
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

What We're Looking For

We're seeking a skilled and motivated individual who:

  • Is passionate about driving business growth and operations excellence
  • Has a deep understanding of the Australian QSR market
  • Can lead and develop high-performing teams

How to Apply

If you're ready to take your career to the next level and join a dynamic team, please submit your application.



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