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Luxury Retail Manager

2 months ago

Ballarat East, Victoria, Australia EssilorLuxottica Full time

About Us

We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.

Our Culture

We pride ourselves on delivering premium service to our customers through the whole lifecycle, from walking into our store to customizing high-fashion frames to suit their lifestyle. Our people are creative, entrepreneurial, and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to 'see more and be more' thanks to our innovative designs and lens technologies, exceptional quality, and cutting-edge processing methods.

The Role

We are seeking a passionate Assistant Store Manager to join our team in a high-volume, fast-paced retail environment. As a Luxury Retail Manager, you will be responsible for building a high-performing team driven to achieve KPIs and sales targets. You will lead and engage the team daily, coach and inspire through training, create a customer-centric environment, and ensure compliance with brand guidelines and inspire best practice.

Key Responsibilities

  • Build a high-performing team driven to achieve KPIs and sales targets
  • Lead and engage the team daily
  • Coach and inspire through training
  • Create a customer-centric environment
  • Ensure compliance with brand guidelines and inspire best practice

What We Offer

We offer a generous bonus scheme plan that rewards your ability to hit and exceed targets/KPIs. You will also participate in our rewards and recognition program that offers health insurance discounts, novated leasing, and a generous yearly product allowance for you to spend across all our brands. You will have the opportunity to learn the ropes under our world-class training program, offered by our dedicated training team, in-store mentors, and Luxottica University to support you on your career with OPSM and the wider Luxottica Group.