Customer Service Representative

6 days ago


Coffs Harbour, New South Wales, Australia EG Australia Full time

We are seeking a Customer Service Representative to join our frontline Fuel team at our store. As a key member of our team, you will be responsible for delivering brilliant customer service to keep our EG customers coming back.

About the Role

  • Deliver exceptional customer service to ensure customer satisfaction and loyalty
  • Promote products and fantastic deals in store to drive sales and revenue growth
  • Operate point of sale and monitor fuel/stock deliveries to ensure seamless store operations
  • Ensure a safe working environment at all times to protect employees and customers
  • Maintain effective merchandising and stock control to ensure premium presentation of our stores

What We're Looking For

  • Previous retail experience is preferred to support our store team
  • A confident attitude and an energetic approach to every day
  • Excellent customer service skills and attention to detail
  • Ability to work in a fast-paced environment
  • A great communicator who is solutions focused

What's in It for You

  • Competitive pay rate + bonus + superannuation
  • Access to over 1000 Retailers offering discounts & cash back purchases
  • Save on fuel through our Team Fuel Discount when you fill up at EG
  • Access to employee well-being programs, free flu vouchers, free general counselling
  • 12 weeks paid parental leave for primary caregivers, keeping in touch days, parental leave vouchers
  • Opportunity to grow your career across an expanding national network

About Us

We are a leading consumer retail group with a commitment to deliver a modern retail offer and to become your chosen destination for quality food, coffee and fuel. Our Group operations exceed 6,000 fuel and convenience sites across Europe and the US, bringing a wealth of experience to our Retail Operations in Australia.



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