Optical Store Leader
2 days ago
About the Role
We are seeking a highly motivated and experienced Store Manager to lead our team at Specsavers. As a Store Manager, you will be responsible for managing the daily operations of the store, driving sales, and delivering exceptional customer service.
Key Responsibilities
- Manage the front of house team, ensuring excellent customer service and a positive store experience
- Implement roster changes and drive sales through key performance indicators (KPIs)
- Coach and develop the retail team in delivering exceptional customer service
- Assist the retail team with customer service, pre-testing, and dispensing
- Support the Retail Director in complaint resolution
- Maintain store presentation standards and stock management
Requirements
- Proven experience as a Store Manager or Assistant Manager, with a strong track record of multitasking and team development
- Practical abilities in evaluating and implementing new measures to enhance store performance
- Excellent teamwork and communication skills, with the ability to motivate and inspire the team
- Proactivity and efficiency in responding to changing circumstances and delegating tasks effectively
About Specsavers
Specsavers is a leading optical retailer with a mission to improve lives through better sight. We are committed to providing equal eye health opportunities for all, and we proudly support the Fred Hollows Foundation. As an accredited 'Great Place to Work', we offer an unrivalled career development plan and a focus on improving today for a better tomorrow.
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