Career Opportunities for Social Impact

1 week ago

Toowoomba, Queensland, Australia beBeeJob Full time $60,000 - $80,000

About Us

Help is a social enterprise assisting people with disability lead fulfilling and independent lives.

We've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life.

Whether it's employment, learning, community connection, or anything in between – we work step by step alongside every individual to achieve their goals.

We do this with the help of our businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams.

Help provides an ecosystem of opportunity.

About You

You care about people and want a job that makes a difference.

We are seeking motivated and values driven individuals to join our division as an In-Work Support Mentor.

  • Prior Employment Services experience will be highly regarded.
  • Ability to establish strong working relationships with participants and employers.
  • Demonstrated ability working towards targets and KPIs.
  • Highly developed interpersonal and communication skills.
  • Problem solving and conflict resolution.
  • Strong administration and compliance capabilities with a high attention to detail.
  • Resilient in nature and ability to thrive in a continuously changing environment.

The Role

This position plays a vital role in supporting individuals to maintain sustainable employment outcomes.

This position focuses on providing ongoing mentoring, guidance, and practical assistance to both participants and employers.

The In-Work Support Mentor works collaboratively with internal teams and external stakeholders to ensure participants have the support they need to thrive in their roles and achieve their employment goals.

  • Ensure each participants' individual needs and aspirations for employment are at the center of your focus.
  • Provide tailored post-placement and on-the-job support to participants to help them maintain sustainable employment.
  • Mentor participants and offer specialised assistance to address workplace or personal barriers.
  • Actively engage with the local community, industries, and stakeholders to identify growth and revenue opportunities for the organisation.
  • Monitor placement progress and outcomes and communicate any risks to relevant team members.
  • Run and analyse participants' reported hours and income, supporting accurate reporting and compliance.
  • Maintain clear and compliant records of participants ongoing employment, services provided, and participant support.
  • Communicate proactively with team members regarding any job loss, potential job loss, or significant reduction in hours, and act quickly to resolve issues.
  • Represent and promote Help at networking events and within the community, upholding the organisation's Mission, Vision, and Values.

Benefits

We offer:

  • An inclusive work environment that values both your personal and professional life.
  • Access specialist and accredited training, professional mentoring, and ongoing coaching.
  • Benefit from opportunities for professional development and career advancement.
  • Learn while you work with the opportunity to gain a Certificate IV in Community Services.
  • Celebrate your milestones through our dedicated Service Award Program.
  • Access free and confidential support through our Employee Assistance Program (EAP).
  • A job where every day is different and you will positively contribute to the lives of people with disability.

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