Housing Services Advisor

2 weeks ago

Brisbane, Queensland, Australia Empire Group Full time

Housing Officers at Empire Group are offered a great hourly rate in the Brisbane CBD.

With an exciting opportunity to join our supportive team in a Housing Service Centre, you will provide high-quality customer support services and advice to customers with complex needs.

The Role:

We are seeking experienced Housing Officers to work in a busy government department. Responsibilities include:

  • Providing exceptional customer support services - responding to customers
  • Liaising with other parts of the business to refer and resolve customer's requests
  • Monitoring and prioritizing workloads and assisting team members on escalated enquiries/incidents to maintain high-quality customer support services
  • Monitoring and managing rent assessments
  • Assessing and resolving escalated enquiries/incidents
  • Administration and Data Entry - Assessing applications and updating registers
  • Working collaboratively in a high-performance and innovative team environment
  • Effectively using Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output

About You:

You will work in a team to provide high-quality, person-centred assistance services to diverse customers experiencing complex housing and whole-of-life issues. Furthermore, you will:

  • Have the ability to embrace new challenges and show resilience during times of change and uncertainty
  • Demonstrate strong skills, knowledge, and expertise in service delivery with a focus on teamwork and providing person-centred solutions
  • Model professional, ethical, and culturally sensitive behaviour and consistently apply those standards to yourself and others
  • Have strong written and verbal communication skills
  • Be highly proficient in using IT systems including MS Suite

Salary: A competitive hourly rate is on offer for this position.

To be considered for this role, please submit your CV and cover letter in Microsoft Word format.

  • Housing Services Director Queensland

    3 weeks ago

    Brisbane, Queensland, Australia Community Housing Ltd Full time

    About Community Housing Limited (CHL)We are a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.Our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive.With over 11,000 new and existing properties across various communities, we deliver...

  • Strategic Financial Advisor

    3 weeks ago

    Brisbane, Queensland, Australia Abacus Human Capital Full time

    Company OverviewAbacus Human Capital is proud to partner with a leading department within the Queensland State Government, dedicated to delivering essential housing services to the community. This organization prioritizes customer relationships, providing an integral link between financial operations and service delivery to achieve impactful outcomes.

  • Service Advisor

    3 weeks ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at AUTOrecruit. The ideal candidate will have a minimum of 12 months experience in a Service Advisor role and possess excellent communication and problem-solving skills.About the Role:Provide exceptional customer service and support to vehicle ownersCollaborate with service...

  • Service Advisor Position

    2 months ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    Are you a motivated and experienced Service Advisor looking for a new challenge? If so, this could be the ideal opportunity for you.This is a large, multi-franchise dealership in the northern suburbs of Brisbane seeking a skilled Service Advisor to join their team at Aspley. The role would suit someone with experience as a Service Advisor, and who wants to...

  • Service Advisor

    1 month ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    About the Role:We are seeking an experienced Service Advisor to join our team at a prestigious European vehicle dealership in Melbourne. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Provide high-level customer service and...

  • Automotive Service Advisor

    3 weeks ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    Award-winning dealership in Victoria is seeking a dedicated and enthusiastic Service Advisor to join their team in Dandenong.Company OverviewWith over 840 employees, this dealer has earned multiple awards across Victoria and Tasmania for delivering excellent customer service and offering a supportive work environment.About the RoleAs a Service Advisor, you...

  • Service Advisor Specialist

    3 weeks ago

    South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full time

    Role Overview:We are seeking a highly skilled Service Advisor to join our team at James Frizelle`s Automotive Group in South Brisbane QLD.About the Role:This is an exciting opportunity for an experienced Service Advisor or customer-focused individual to join our dynamic team. As a Service Advisor, you will be responsible for delivering exceptional customer...

  • Executive Legal Advisor

    3 weeks ago

    Brisbane, Queensland, Australia UNSW Full time

    About UNSW">At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia's global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.Why this role matters">Working closely with the Chief Assurance &...

  • Financial Services Advisor Inala

    3 weeks ago

    Brisbane, Queensland, Australia Commonwealth Bank of Australia Full time

    Role OverviewWe are seeking a skilled Financial Services Advisor to join our team in Inala. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing expert financial guidance.

  • Experienced Service Advisor

    4 weeks ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    We are seeking a highly skilled and motivated Service Advisor to join our team at a large, multi-franchise dealership in the northern suburbs of Brisbane.About UsThis is an excellent opportunity for someone looking to take their career to the next level. With a positive working environment and regular team building events, you will be part of a supportive...

  • Automotive Service Advisor

    3 weeks ago

    Brisbane, Queensland, Australia Macro Recruitment Full time

    About Our ClientOur client is a well-established automotive dealership with a family-like team dedicated to supporting their employees. They have been in operations for over 20 years and are committed to delivering exceptional customer service.Job SummaryWe are seeking an experienced Automotive Service Advisor to join our team in the north-eastern suburbs of...

  • Health and Safety Advisor

    1 month ago

    Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    Job Title: Health and Safety AdvisorAbout the Role:The Queensland Fire Department is seeking a highly skilled Health and Safety Advisor to join their team. As a key member of the Injury Management team, you will be responsible for providing expert advice and support to staff and volunteers who are ill or injured, as well as promoting a healthy and safe work...

  • Financial Service Advisor

    3 weeks ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsAt ANZ, we are driven by a common goal to improve the financial wellbeing and sustainability of our millions of customers. The RoleThis role plays a key part in delivering exceptional customer service through meeting each customer's end-to-end banking needs. As a Financial Service Advisor, you will provide seamless banking experiences for customers...

  • Strategic Corporate Services Advisor

    3 weeks ago

    Brisbane, Queensland, Australia The State Of Queensland Full time

    We are seeking a highly skilled Strategic Corporate Services Advisor to join our dynamic Planning Group in Brisbane. This pivotal role contributes to delivering strategic priorities across the Department of State Development, Infrastructure and Planning.About the RoleThis is an AO6 Senior Advisor (2 positions) opportunity where you will provide high-level...

  • Senior Design Advisor

    2 weeks ago

    Brisbane, Queensland, Australia Civil Services GROUP Full time

    We are currently seeking a highly skilled Senior Design Advisor to join our team at Civil Services Group in Brisbane and greater QLD. As a key member of our team, you will be responsible for providing technical advice and direction on the interpretation, application and review of relevant planning and design policies, standards, and guidelines across...

  • Experienced Service Advisor Wanted for Toowoomba Dealership

    4 weeks ago

    Brisbane, Queensland, Australia AUTOrecruit Full time

    This role is ideal for a motivated and experienced Service Advisor looking to progress their career in the automotive industry.We are a well-established, family-owned dealership located in Toowoomba, offering a full-time, Mon-Fri position with opportunities for career advancement.Job DescriptionWe are seeking a skilled Service Advisor to join our team,...

  • Customer Solutions Advisor

    3 weeks ago

    Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

    About Bendigo BankWe're a bank that's committed to making a positive impact on the communities we serve. Our purpose is to feed into prosperity, not off it.As a Personal Banker at Bendigo Bank, you'll play a key role in helping us achieve our vision of becoming Australia's bank of choice. You'll be part of a team that's passionate about delivering...

  • Housing Service Operations Specialist

    3 weeks ago

    South Brisbane, Queensland, Australia St Vincent de Paul Full time

    St Vincent de Paul Society Queensland Housing is a leading charitable organisation in Queensland, dedicated to making a difference in the lives of those in need.We are seeking an experienced Housing Service Operations Specialist to join our team, working closely with internal teams and stakeholders to enhance the overall efficiency and effectiveness of...

  • Service Advisor Opportunity

    4 weeks ago

    South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full time

    About the Role:Provide exceptional customer service experience to our clients face to face.Build and maintain positive customer and employee relationships.Maintain regular contact with our customers to provide updates.Communicate with internal department teams to ensure all vehicles are completed and ready on time for our customers as promised.Handle...

  • Housing Sector Specialist

    1 month ago

    Brisbane, Queensland, Australia Civica Full time

    Civica: Empowering Housing SolutionsWe're Civica, a leading provider of software solutions for public services worldwide. Our mission is to make a positive impact on citizens' lives through innovative technology.This role offers a unique opportunity to join our Local Government - Social and Affordable Housing Business Unit as a Housing Consultant, where...