Aged Care Sales and Community Liaison Officer
2 weeks ago
We are seeking a skilled and customer-focused Aged Care Sales and Community Liaison Officer to join our team at Estia Health Burton in South Australia.
Key Responsibilities:- To act as the first point of contact for families seeking Aged Care services, assisting residents and their families in their journey into residential Aged Care.
- To provide exceptional customer service, ensuring a warm and welcoming experience for all interactions, whether in person, over the phone, or via email.
- To maintain accurate records and paperwork, including filing and document management.
- To showcase our home to future residents and their families, highlighting the unique features and benefits of our community.
- To leverage strong negotiation and sales skills to secure new referral sources and drive business growth.
- To possess knowledge of Aged Care, including fees and funding, to effectively communicate with clients and stakeholders.
As one of the largest and fastest-growing aged care providers in Australia, we are committed to delivering exceptional care and support to our residents. Our team is dedicated to enriching and celebrating life together, and we are seeking like-minded individuals to join us on this journey.
What We Offer:- A competitive estimated salary of AU$65,000 - AU$80,000 per annum, based on your skills and experience.
- The opportunity to work in a dynamic and supportive environment, with a focus on employee growth and development.
- A chance to make a real difference in the lives of our residents and their families.
- A proven track record in sales and customer service, with a strong ability to build relationships and drive business growth.
- Excellent communication and interpersonal skills, with the ability to interact with people from diverse backgrounds.
- Knowledge of Aged Care, including fees and funding, is highly desirable but not essential.
We offer a unique and rewarding career opportunity that aligns with your values and goals. Our company culture prioritizes diversity, equity, and inclusion, and we strive to create a workplace where everyone belongs. If you are passionate about delivering exceptional care and support, we encourage you to apply.
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