Digital Transformation Lead

5 days ago

Sydney, New South Wales, Australia Uniting Full time

Digital Transformation Lead - Adobe Experience Manager

Overview:

We are seeking a seasoned Digital Transformation Lead to support the development of our new Customer Portal (Digital Experience Platform, DXP) leveraging Adobe Experience Manager (AEM) and Adobe Commerce.

About the Role:

This role will play a critical part in shaping the technical solution ensuring robust integration with our existing enterprise systems and delivering a world-class digital experience to our customers. You will collaborate closely with our Adobe Systems Integrator and Technology Solution Architect.

Key Responsibilities:

  • Solution Co-Design: Partner with our Adobe Systems Integrator and internal stakeholders to architect the DXP using AEM and Adobe Commerce.
  • Integration Planning: Coordinate with the Technology Solution Architect to plan and execute integrations with ERP CRM and other enterprise systems.
  • Technical Oversight: Lead technical decisions and provide guidance during the development and implementation phases ensuring adherence to best practices in AEM and Adobe Commerce.
  • Custom Development: Lead customisation efforts such as template creation and component development aligning with project requirements.
  • Security & Compliance: Ensure all systems and integrations adhere to security standards and data privacy regulations e.g. GDPR.
  • Performance Optimisation: Monitor and enhance DXP performance addressing bottlenecks to maintain scalability and reliability.
  • Stakeholder Collaboration: Act as the key technical liaison between business stakeholders the Adobe Systems Integrator and internal IT/Development teams.
  • Documentation: Maintain comprehensive technical documentation including design specifications integration guides and user manuals.
  • Training & Knowledge Transfer: Facilitate technical training sessions for internal teams to ensure smooth operation of the DXP.
  • Continuous Improvement: Lead ongoing enhancements to the DXP adopting new Adobe tools and technologies where beneficial.

Qualifications:

  • Bachelor's degree in a relevant field or equivalent experience.

Experience:

  • 10+ years of experience working with Adobe Experience Manager (AEM) and Adobe Commerce including a solid understanding of AEM architecture content management and customisation.
  • Technical Expertise:
    • Advanced skills in Java JCR/Apache Jackrabbit Sling and OSGi for AEM.
    • Proficiency in HTML5 CSS3 JavaScript and frameworks like React or Angular.
    • Familiarity with RESTful APIs SOAP and API integration.
  • Experience integrating AEM and Adobe Commerce with ERP e.g. SAP Oracle CRM e.g. Salesforce and third-party platforms.
  • Cloud and Hosting: Experience with Adobe Cloud Manager Azure and scaling solutions for Adobe platforms.
  • Security & Compliance: Strong understanding of data security practices and compliance e.g. GDPR PCI-DSS.
  • Project Management: Familiarity with Agile or Scrum methodologies contributing technical input during sprint planning and reviews.

Estimated Salary: AU$18,550 - AU$125,000 per year depending on experience and qualifications.

Benefits:

  • A rewarding career with a leading human services organisation.
  • Up to AU$18,550 NFP salary packaging available.
  • Access to our U rewards program with exclusive discounts.
  • Flexible work hours for work-life balance.
  • Access to Fitness Passport – Live your best life.
  • A supportive and inclusive and collaborative work environment.
  • Opportunities for professional growth.
  • Purchase of additional leave.

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