Store Consultant

4 days ago


Bohle Plains, Queensland, Australia National Storage Full time
About the Role

We are seeking a highly motivated and customer-focused Store Consultant to join our team at National Storage. As a key member of our sales and operations team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to ensure a seamless experience for our customers, responding to their needs and resolving any issues promptly.
  • Centre Tours and Walk-Throughs: Conduct centre tours and walk-throughs to showcase our facilities and provide customers with a comprehensive understanding of our services.
  • Centre Presentation and Maintenance: Focus on maintaining a high level of centre presentation, cleanliness, and safety, ensuring our facilities always meet our high standards.
  • Administration and Operations: Perform general administration duties, including customer contracts, inventory management, and insurance claims, as well as contributing to the overall smooth operation of the centre.
Requirements
  • Strong Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Sales and Customer Service Orientation: Demonstrate a strong sales and customer service orientation, with a passion for delivering exceptional results.
  • Teamwork and Adaptability: Be able to work well in a team environment and adapt to changing circumstances, with a willingness to learn and grow with the business.
  • Driver's License and Car: Hold a valid driver's license and have access to a reliable vehicle.
  • Forklift License (Desirable): Possess a forklift license, although this is not essential.
What We Offer
  • Permanent Role with Industry Leader: Join a dynamic and innovative company that is at the forefront of the self-storage industry.
  • Rotating Roster for Work-Life Balance: Enjoy a rotating roster that allows for a healthy work-life balance.
  • Structured Training and Development: Receive structured training and ongoing development opportunities to support your growth and success.
  • Onsite Car Park and Benefits: Enjoy the convenience of an onsite car park and access to a range of benefits, including discounts on storage services and merchandise.

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