Store Consultant
4 days ago
We are seeking a highly motivated and customer-focused Store Consultant to join our team at National Storage. As a key member of our sales and operations team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Service: Provide outstanding customer service to ensure a seamless experience for our customers, responding to their needs and resolving any issues promptly.
- Centre Tours and Walk-Throughs: Conduct centre tours and walk-throughs to showcase our facilities and provide customers with a comprehensive understanding of our services.
- Centre Presentation and Maintenance: Focus on maintaining a high level of centre presentation, cleanliness, and safety, ensuring our facilities always meet our high standards.
- Administration and Operations: Perform general administration duties, including customer contracts, inventory management, and insurance claims, as well as contributing to the overall smooth operation of the centre.
- Strong Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Sales and Customer Service Orientation: Demonstrate a strong sales and customer service orientation, with a passion for delivering exceptional results.
- Teamwork and Adaptability: Be able to work well in a team environment and adapt to changing circumstances, with a willingness to learn and grow with the business.
- Driver's License and Car: Hold a valid driver's license and have access to a reliable vehicle.
- Forklift License (Desirable): Possess a forklift license, although this is not essential.
- Permanent Role with Industry Leader: Join a dynamic and innovative company that is at the forefront of the self-storage industry.
- Rotating Roster for Work-Life Balance: Enjoy a rotating roster that allows for a healthy work-life balance.
- Structured Training and Development: Receive structured training and ongoing development opportunities to support your growth and success.
- Onsite Car Park and Benefits: Enjoy the convenience of an onsite car park and access to a range of benefits, including discounts on storage services and merchandise.
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