Service Delivery Excellence Manager
1 week ago
Noah's Ark is a renowned leader in promoting the inclusion of children with disabilities and developmental delays. With over 50 years of experience, we have developed extensive expertise and knowledge in practices that support meaningful inclusion.
Job DescriptionWe are seeking an exceptional Service Delivery Excellence Manager to oversee the delivery of our existing inclusion programs and drive further growth in this area of service delivery. This role will collaborate with our Services team and other departments to align efforts with our strategic priorities and vision.
The successful candidate will possess extensive experience and judgement to plan and accomplish outcomes, perform a variety of tasks, lead and direct the work of others. A wide degree of creativity and latitude is expected, along with the ability to manage competing priorities and demands while maintaining a focus on our strategic priorities.
Key Responsibilities- Strategic Leadership: Provide strategic input into inclusion programs and explore innovative approaches to expand our inclusion service portfolio.
- Program Coordination: Lead the coordination of projects and bids to grow inclusion services across the organisation.
- Culture Development: Align all aspects of service delivery with our purpose, values, and compliance requirements, fostering a positive and values-driven culture.
- Team Management: Support and train direct reports, ensuring they succeed in their day-to-day management roles.
This is a 0.6 FTE or above position, negotiable with the successful applicant. The role can be based at any Noah's Ark site in Victoria, NSW, or the ACT, with travel required to engage with relevant teams based on operational needs.
-
IT Delivery and Service Excellence Manager
2 weeks ago
Melbourne, Victoria, Australia Randstad Full timeJob SummaryWe are seeking an experienced IT Services and Process Delivery Manager to lead governance, service operations, and process improvement across a range of IT functions.
-
Senior Service Delivery Manager
1 week ago
Melbourne, Victoria, Australia Flexhive Full timeJob Title: Senior Service Delivery Manager - Platform Excellence LeaderWe are seeking a highly skilled and experienced Service Delivery Manager to lead the implementation and ongoing management of our Retail POS platform. This is an exciting opportunity to take ownership of a key service, managing a remote and on-site team to ensure exceptional service...
-
Maintenance Field Specialist
2 weeks ago
Melbourne, Victoria, Australia Service Stream Full timeAbout the RoleService Stream is seeking a highly motivated and outcome-driven Maintenance Field Specialist - Service Delivery to join our team in Hope Valley, South Australia. This is a permanent, full-time opportunity offering a secure, long-standing, and progressive work environment with a generous salary package and excellent benefits.Key...
-
Maintenance Specialist
2 weeks ago
Melbourne, Victoria, Australia Service Stream Full timeAbout the RoleCivil Maintenance Workers play a crucial part in delivering quality maintenance services to clients. This role involves ensuring that field aspects of planned and reactive maintenance, as well as minor projects, are completed efficiently and effectively.Key Responsibilities:Operational Delivery:• Undertake emergency maintenance and associated...
-
Delivery Excellence Manager
3 weeks ago
Melbourne, Victoria, Australia ANZ Full timeAbout the RoleThis exciting opportunity is for a seasoned Delivery Excellence Manager to join our ANZ team in a newly established multi-year cloud adoption program. The role involves implementing best practice PMO disciplines across multiple workstreams, playing a key role in setting up the program for successful delivery.The ideal candidate will have...
-
Delivery Excellence Manager
3 weeks ago
Melbourne, Victoria, Australia Bupa Full timeBupa is a global healthcare organisation with a proud history of care. We strive to be the world's most customer-centric enterprise, helping people live longer, healthier and happier lives. Our APAC operations cover Australia, New Zealand, and Hong Kong, with ambitions to expand sustainably.As a Delivery Excellence Manager - Technology Enablement, you will...
-
IT Service Delivery Manager
4 weeks ago
Melbourne, Victoria, Australia Milestone It Full timeJob Title: Service Delivery ManagerJob Description: Milestone IT is a premier recruitment agency dedicated to connecting exceptional talent with leading organizations. We are partnering with a prominent client in the IT sector seeking a seasoned Service Delivery Manager to oversee the seamless delivery of services to their stakeholders.Position Overview: We...
-
Delivery Excellence Director
7 days ago
North Melbourne, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking a highly skilled Delivery Excellence Lead to join our team at Telstra.As the successful candidate, you will be responsible for leading the widespread adoption and ongoing improvement of fit-for-purpose delivery systems of work, practices, and behaviours across the Software Engineering & IT Delivery and Operating Model.You will...
-
Delivery Excellence Strategist
2 weeks ago
North Melbourne, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking a seasoned Delivery Excellence Strategist to lead our efforts in driving large-scale program delivery and improving software engineering practices. As a key member of our Products and Technology team, you will be accountable for implementing agile principles and practices across the organisation, enabling the design and delivery...
-
IT Service Delivery Manager
3 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeAs a seasoned professional, you have the opportunity to take on a challenging role as an IT Service Delivery Manager with Michael Page. Based in the region, this position offers a chance to oversee the efficient delivery of IT services and ensure high levels of client satisfaction and cost efficiency.The ideal candidate will possess exceptional stakeholder...
-
Delivery Excellence Lead
4 weeks ago
North Melbourne, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking a highly skilled Delivery Excellence Lead to join our team at Telstra.This is an exciting opportunity to lead the adoption and improvement of delivery systems, practices, and behaviors across our organization.Align strategic vision with the Chapter Area Lead and inspire the team with a realistic but ambitious vision.Work with...
-
Customer Service Excellence Manager
3 weeks ago
Melbourne, Victoria, Australia Darebin City Council Full timeWe are seeking a highly skilled Customer Service Excellence Manager to join our team at Darebin City Council.About the RoleAs a leader within our City Development department, you will be responsible for overseeing the operation of our planning, building and health service teams. Your primary goal will be to ensure responsive customer service, compliance with...
-
Delivery Excellence Strategist
2 weeks ago
North Melbourne, Victoria, Australia Telstra Full timeWe are seeking a seasoned Delivery Excellence Strategist to join our team at Telstra. As a key member of our organization, you will play a pivotal role in driving the widespread adoption and ongoing improvement of fit-for-purpose delivery systems of work, practices, and behaviours across the Software Engineering & IT Delivery and Operating Model.As the ideal...
-
Maintenance Delivery Specialist
3 weeks ago
Melbourne, Victoria, Australia Service Stream Full timeAbout Service Stream Service Stream is a secure, long-standing and progressive business offering a generous salary package with work-life balance. Salary Details The estimated annual salary for this position ranges from AU$60,000 to AU$80,000, depending on experience and qualifications. Job Description Maintenance Delivery Specialists will be responsible for...
-
Strategic Delivery Excellence Director
3 weeks ago
North Melbourne, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking an experienced and visionary leader to join our team as a Strategic Delivery Excellence Director. This is an exceptional opportunity to shape the future of technology delivery at Telstra, driving innovation and excellence across our global operations.Job DescriptionAs a Strategic Delivery Excellence Director, you will be...
-
Digital IT Service Delivery Manager
2 weeks ago
Melbourne, Victoria, Australia Randstad Full timeJob DescriptionWe are seeking an experienced IT Services and Process Delivery Manager to lead governance, service operations, and process improvement across a range of IT functions. This role focuses on enhancing service delivery, managing a team, and collaborating with various departments to drive high standards in IT service management.About the...
-
Service Delivery Operations Manager
3 weeks ago
Melbourne, Victoria, Australia Suncorp Group Full timeJob Title: Service Delivery Operations ManagerEstimated Salary: AU$70,000 - AU$90,000 per annumAbout the RoleThe Service Delivery Operations Manager plays a critical role in ensuring the smooth operation of IT applications within a portfolio.Key Responsibilities:Work with SIAM and Service Delivery Practices to ensure run activities performed by partners are...
-
Regional Service Delivery IT Manager
1 week ago
Melbourne, Victoria, Australia SDAH Saputo Dairy Australia (Holdings) Full timeSaputo Dairy Australia Holdings is a leading dairy processor in the Australian market, producing, marketing, and distributing a variety of products. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.The ideal candidate thrives in a dynamic global context, working easily...
-
Service Delivery Manager
3 weeks ago
Melbourne, Victoria, Australia Lighthouse Recruitment Full timeAbout the RoleLighthouse Recruitment is seeking an experienced Service Delivery Manager to lead our Home Care Operations in VIC. As our ideal candidate, you will possess a strong background in health or business management, with a proven track record of delivering high-quality care services.Key ResponsibilitiesEnsure exceptional levels of in-home care and...
-
Service Delivery Manager
3 weeks ago
Melbourne, Victoria, Australia OCS Group Full timeWe are an international facilities services company seeking a highly skilled Service Delivery Manager to join our Sydney team. As the ideal candidate, you will be responsible for delivering exceptional customer service and ensuring that our clients receive high-quality specialist cleaning and maintenance services.The key responsibilities of this role...