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Robotics Technical Support Specialist

2 weeks ago


Melbourne, Victoria, Australia Amazon Full time
About the Role

We are seeking a talented engineer to join our Amazon Robotics Technical Support team in Melbourne. The successful candidate will have a passion for solving complex technical problems and putting customers first.

Responsibilities:
  • Service Restoration: Identify hardware or software faults within the Amazon Robotics environment and resolve technical issues
  • Collaboration: Work with on-site robotics technicians and engineers to ensure seamless integration and functionality across all systems
  • High Severity Calls: Participate in live troubleshooting sessions via conference bridge to coordinate resolution efforts

Award-winning career development opportunities and internal mobility within Amazon and AWS make this role a fantastic choice for ambitious professionals.