Restaurant Operations Lead

2 weeks ago


South Melbourne, Victoria, Australia Accor Full time
Job Overview

A rewarding opportunity has arisen for an experienced Restaurant Manager to join our team at Novotel Melbourne South Wharf.

We are seeking a dynamic and results-driven individual who can lead our service team, optimise operations, and deliver exceptional guest experiences across our Award-Winning Restaurant, Bar/Café and Room Service operations.

About the Role

This is a fantastic opportunity for a motivated and driven individual to take on a leadership role in a fast-paced environment. As a Restaurant Manager, you will be responsible for overseeing daily operations, ensuring smooth and efficient service aligned with business demand.

You will also be expected to set, implement, and maintain high service standards, driving quality and a consistent guest experience.

In addition, you will identify revenue opportunities, manage costs effectively, and optimise workplace efficiency through roster management and inventory control.

As a leader, you will be responsible for developing and leading your team through targeted training, performance evaluations, and mentorship, fostering a culture of excellence.

Key Responsibilities:
  • Oversee daily operations, ensuring smooth and efficient service aligned with business demand.
  • Set, implement, and maintain high service standards, driving quality and a consistent guest experience.
  • Identify revenue opportunities, manage costs effectively, and optimise workplace efficiency through roster management and inventory control.
  • Lead and develop your team through targeted training, performance evaluations, and mentorship, fostering a culture of excellence.
Requirements:
  • Proven experience in leading and managing a successful team in a high-volume restaurant
  • Excellent communication and interpersonal skills
  • Ability to prioritise tasks, multitask, and work effectively in a team environment
  • Outgoing personality with a positive attitude, initiative, and the ability to think creatively
  • Strong work ethic and exceptional customer service skills
  • Immaculate personal presentation and attention to detail
  • Valid Responsible Service of Alcohol (RSA) Certificate & valid right to work in Australia
  • Flexibility to work shifts including days, evenings, and weekends
What We Offer:
  • $80,000 - $110,000 per annum depending on experience
  • On-the-job training and mentorship
  • Accessing pathways for career advancement and personal development within Accor
  • Enjoy exclusive Accor discounts and global benefits


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