Retail Store Manager
3 weeks ago
About The Salvation Army
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
About the Role
We're looking for a talented Store Manager in Alice Springs who loves retail, loves a challenge, and loves waking up each day with a passion for making a difference. As a Store Manager, you will be responsible for leading, growing, and developing a team of paid employees and volunteers, ensuring extraordinary customer service is provided every day, and embedding exceptional operational and visual merchandise standards.
Key Responsibilities
- Lead and manage a team of employees and volunteers to achieve sales and service goals
- Ensure a safe and healthy work environment for all employees and customers
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Manage store operations, including inventory, visual merchandising, and store maintenance
- Build and maintain relationships with local community groups and organizations
About You
We're looking for someone with excellent leadership and management skills, who is passionate about delivering outstanding results in a complex and rewarding retail environment. You will be a high-energy, hands-on individual with a proven track record in providing extraordinary customer service. You will also be comfortable aligning to The Salvation Army Mission and Values to positively support and impact the lives of others through your career contribution.
Requirements
- Previous experience in a retail management role, preferably in a similar industry
- Excellent leadership and management skills, with the ability to motivate and develop a team
- Strong communication and interpersonal skills, with the ability to build relationships with customers, employees, and community groups
- Ability to work in a fast-paced environment, with a focus on delivering results and meeting sales targets
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