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Hospitality Host

7 days ago

Gold Coast, Queensland, Australia Royal Australasian College of Surgeons (RACS) Full time
Job Overview

The role of a Room Attendant at Mantra Crown Towers involves ensuring the highest standards of cleanliness and comfort for our guests. As part of the Housekeeping department, you will play a vital role in delivering exceptional hospitality experiences.

Main Responsibilities
  • Clean guest rooms to an impeccable standard, including changing linens, cleaning bathrooms, and wiping down surfaces.
  • Maintain and restock housekeeping trolleys, keeping them well-equipped and organised.
  • Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
  • Respect guest privacy and security, upholding our commitment to their comfort.
  • Report maintenance issues promptly to ensure a flawless experience.

Requirements and Qualifications
  • Previous experience as a cleaner or room attendant is highly valued.
  • You possess excellent communication skills, making you warm and welcoming to guests and team members alike.
  • You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
  • You are comfortable working in a physical role, navigating between rooms may involve using internal and external staircases and open pathways.
  • You enjoy collaborating with colleagues from various backgrounds.
  • Reliable transportation and availability to work a variety of shifts, including weekends and public holidays, is essential.

About Us
We welcome you as you are and provide opportunities for growth and learning. By joining us, you can create meaningful connections and make a lasting impact on the lives of our guests.