Retail Leadership Opportunity

1 week ago


Parramatta Park, Queensland, Australia Myer Full time

About the Role:


We are seeking an experienced retail manager to join our leadership team at Myer Parramatta as a Customer Service Manager.



Key Responsibilities:

  • Manage the daily activities of your team and business to drive financial performance
  • Optimise the productivity of the team by leveraging workforce management
  • Drive high performance, customer focused service and selling culture through role modelling, communication, feedback and recognition
  • Maximise the team's service and selling activities by effective management and delegation to minimise operational activities
  • Lead, empower and inspire your team with a consistent focus on developing the next generation of Myer leaders
  • Maximise time spent on selling floor to lead and manage the business, understand the customer, coach and support the team and embed new initiatives and ways of operating


About You:


To be successful in this role, you will need:



  • Previous experience as a retail manager, area manager or similar
  • People leadership skills with a 'hands-on' approach are essential
  • Demonstrated ability to lead a team to achieve sales and meet KPI's
  • Experience in performance management will be highly regarded
  • Superior customer service and selling skills
  • Strong retail, financial and business acumen
  • Excellent time management skills with the ability to work independently on prioritising and meeting deadlines


Benefits:



  • Estimated salary: $80,000 - $120,000 per annum
  • A competitive benefits package including career development opportunities
  • A great range of discounts and Myer Team Member exclusive offers
  • Access to volunteer, parental and lifestyle leave
  • Service Recognition, Inspirational People Awards, and more


About Myer:

Myer is one of Australia's most-loved department stores, offering a wide range of products and services to customers across the country.



Career Development Opportunities:


We offer a range of career development opportunities for our team members, including training and development programs, mentorship and coaching, and opportunities for advancement within the company.




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