Retail Leadership Opportunity
1 week ago
About the Role:
We are seeking an experienced retail manager to join our leadership team at Myer Parramatta as a Customer Service Manager.
Key Responsibilities:
- Manage the daily activities of your team and business to drive financial performance
- Optimise the productivity of the team by leveraging workforce management
- Drive high performance, customer focused service and selling culture through role modelling, communication, feedback and recognition
- Maximise the team's service and selling activities by effective management and delegation to minimise operational activities
- Lead, empower and inspire your team with a consistent focus on developing the next generation of Myer leaders
- Maximise time spent on selling floor to lead and manage the business, understand the customer, coach and support the team and embed new initiatives and ways of operating
About You:
To be successful in this role, you will need:
- Previous experience as a retail manager, area manager or similar
- People leadership skills with a 'hands-on' approach are essential
- Demonstrated ability to lead a team to achieve sales and meet KPI's
- Experience in performance management will be highly regarded
- Superior customer service and selling skills
- Strong retail, financial and business acumen
- Excellent time management skills with the ability to work independently on prioritising and meeting deadlines
Benefits:
- Estimated salary: $80,000 - $120,000 per annum
- A competitive benefits package including career development opportunities
- A great range of discounts and Myer Team Member exclusive offers
- Access to volunteer, parental and lifestyle leave
- Service Recognition, Inspirational People Awards, and more
About Myer:
Myer is one of Australia's most-loved department stores, offering a wide range of products and services to customers across the country.
Career Development Opportunities:
We offer a range of career development opportunities for our team members, including training and development programs, mentorship and coaching, and opportunities for advancement within the company.
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