Senior Converged Infrastructure Architect

1 week ago

Melbourne, Victoria, Australia Singtel Full time

Company Overview


At Optus, we have an ambitious goal to be Australia's most loved everyday brand. Our team is dedicated to providing exceptional service and support to our customers.


Salary


The estimated salary for this role is around $120,000 per annum, depending on location and experience.


Job Description


We are seeking a highly skilled Senior Converged Infrastructure Architect to join our Contact Centre team. As a key member of our team, you will provide technical advice and expertise to support, identify and maintain architectural integrity in support of a customer's account and the Optus account team.


Your Day-to-Day Responsibilities:



  • Architecture Integrity: Architectural design and documentation of converged environments as a high-level Design Authority
  • Customer Experience: Provide ongoing strategic technical direction to the customer
  • Solution Design & Delivery: Responsibility for designing complex business solutions that integrate all data, voice, video communications, and systems components into an effective network
  • Technical Support: Assist Customer Delivery teams as required for high-level operational support, including architectural views in support or Level 3 fault resolution

Required Skills and Qualifications


To be successful in this role, you will need to have prior experience working in a senior role within pre-sales/embedded architecture. You will also require experience in providing a high level of technical advice and expertise to support, identify, and maintain architectural integrity of a deployed customer ICT environment.


Benefits


As a valued member of our team, you can expect a range of benefits, including:



  • Three days in the office, two days remote with flexible hours to suit
  • Inclusive paid parental leave up to 14 weeks for the primary caregiver
  • All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal'
  • Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn a MBA micro-credential via OptusU (University)
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network
  • Vibrant campus life with a variety of facilities, including restaurants, cafes, gymnasium, GP, and post office
  • Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20-minute travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Why Join Us?


At Optus, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and supportive of all employees. We believe that our differences are what make us stronger, and we strive to create a culture that reflects this.

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