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Beauty Therapist
2 months ago
About the Role:
We are seeking a highly skilled and passionate Beauty Therapist to join our team at W Brisbane, a luxury hotel located in the heart of the city. As a Beauty Therapist, you will be responsible for providing exceptional spa experiences to our guests, ensuring their comfort and satisfaction throughout their stay.
Key Responsibilities:
- Provide high-quality spa treatments, including massages, facials, and body wraps, to guests in a luxurious and relaxing environment.
- Upsell and promote retail sales and beauty services to guests, ensuring a seamless and personalized experience.
- Maintain a thorough knowledge of our spa products and services, as well as current trends and techniques in the beauty industry.
- Work collaboratively with the spa team to ensure efficient and effective operations, maintaining a high level of customer satisfaction.
- Participate in ongoing training and development programs to enhance skills and knowledge, staying up-to-date with industry developments and best practices.
Requirements:
- At least 1 year of experience in a luxury spa environment, preferably with a recognized beauty therapy diploma or certificate.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- Confidence and skills to upsell and promote retail sales and beauty services, with a passion for the beauty and wellness industry.
- Ability to work in a fast-paced environment, maintaining a high level of energy and enthusiasm throughout the day.
What We Offer:
- The best hotel training opportunities, produced independently by W Brisbane and internationally recognized training programs by Marriott International.
- Open 9am-5pm, with additional rostered extended hours, offering flexibility and work-life balance.
- Career progression opportunities, with monetary incentives on product sales and recognition programs to keep you motivated.
- Wellbeing and mindfulness programs to ensure you stay healthy, as well as an Employee Assistance Program for support and guidance.
About Us:
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
