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Senior Team Lead

2 months ago

Sunshine Coast, Australia ENDEAVOUR FOUNDATION Full time

Senior Shift Supervisor Role

Endeavour Foundation supports individuals with disabilities to live, learn, work, and grow according to their goals and aspirations. We are the heart of local communities in Queensland, New South Wales, and Victoria, offering choice, opportunities, and personalized support.

What Endeavour Foundation can offer you:

  • Comprehensive benefits package with salary packaging up to $15,900 tax-free, increasing your take-home pay.
  • Pre-tax income can be used for entertainment expenses, including meals and holiday accommodations, up to $2,650.
  • An employee assistance program, providing free and confidential counseling services for staff and their family members.
  • Discounts on corporate private health insurance plans, white goods, and appliances.
  • Paid parental leave.
  • A recognition and reward program.
  • Free flu vaccinations.

About the Role

As a Senior Shift Supervisor, you will lead the waste and recycling facility team, overseeing operations, recycling, and retail functions to meet Endeavour's contractual and commercial objectives. You will play a key role in promoting safety, ensuring excellent customer service, supporting employee development, and optimizing facility performance.

Your responsibilities will include:

  • Providing training and assistance to team members to ensure optimal service standards and fostering a collaborative environment.
  • Understanding recycling operations, recognizing recyclable items, and embracing the need to reduce landfill.
  • Liaising with the Recycling Manager to assist contractors, external suppliers, and government representatives as needed to ensure their requests are met.
  • Ensuring compliance with quality management systems, policies, and continuous improvement processes to maintain high standards and drive operational efficiency.
  • Managing traffic, environmental, and safety plans at the local level to ensure staff operate within required boundaries and maintain a safe workplace.
  • Developing and managing staff rosters to ensure resource availability aligns with business needs.
  • Documenting activities accurately and maintaining accounting information for a reliable audit trail and efficient record-keeping.
  • Overseeing cash handling procedures to ensure adherence to best practices for accurate and secure transactions.

Requirements

  • Certificate IV in Asset Management (Waste Management) or willingness to obtain.
  • Supervisory experience in a recycling or similar environment where contractual requirements are met, leading a team to achieve targets.
  • Experience in an operational role focusing on safety, efficiency, and customer service excellence.
  • Demonstrated written and verbal communication skills to ensure clear and concise information is presented to the team, manager, and customers.
  • Availability to work Monday to Friday 8:00 AM to 4:00 PM and alternating weekends for escalations.

How to Apply

Before commencing with Endeavour Foundation, you will be required to undergo a 'Fit2Work' National Criminal History Check, hold or be willing to obtain a Working with Children Check (Blue Card), and a NDIS Worker Screening Check/Yellow Card.

Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support for applicants' needs.