Night Auditor/Relief Night Manager
1 week ago
We are seeking a highly skilled Night Auditor/Relief Night Manager to join our team at the Novotel & ibis styles Melbourne Airport. As a key member of our night shift team, you will be responsible for ensuring the smooth operation of our hotel's front desk and back office functions.
Key Responsibilities:
- Assist the Night Manager in cross-checking and balancing work completed during the day for all outlets on a shift basis.
- Provide exceptional customer service to all guests, ensuring their needs are met and exceeded.
- Maintain accurate guest accounts and provide helpful information to guests.
- Ensure strict security procedures are followed to protect guest confidentiality and safety.
- Take responsibility for Night Manager duties in their absence.
About You:
- Previous Night Auditor experience is highly desirable.
- Strong knowledge of Opera PMS is essential.
- Exceptional grooming, presentation, and communication skills are required.
- Ability to work night shifts across a 7-day roster.
- Unrestricted driver's license and confidence driving are essential.
- Responsible Service of Alcohol Certificate – Victoria is required.
What We Offer:
- Learning programs through our "Learn your Way" Academy platforms.
- Ongoing training and development opportunities.
- ALL Heartist Employee benefit card.
- Complimentary car parking.
- Mental health and well-being support initiatives.
Our Hotel:
The Novotel & ibis styles Melbourne Airport is a new dual-branded hotel located just steps away from Terminal 4, Melbourne Airport. Our hotel offers a range of amenities, including a fitness centre, conference rooms, pool, co-working space, and food and beverage venues.
Why Work for Accor?
We welcome you as you are and offer a range of benefits and opportunities to support your growth and development. Join our team and discover the limitless possibilities at Accor.
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