About the Role

As a Home Lending Expert, you will be an integral part of BOQ's customer-centric approach, building lasting relationships and delivering trusted home lending solutions to our customers.

Reporting to the Branch Manager, your role will involve supporting the branch in achieving its lending growth objectives by assisting new and existing customers through the process of buying a new home.

You will work closely with experienced Lending Managers to support the holistic client relationship, helping customers achieve their financial goals in a seamless and simplistic way.

Your focus will be on building relationships with strategic community groups and partnerships to strengthen local community brand and awareness, while also utilising your business development skills to engage with and generate new lending opportunities for the branch.

BOQ provides a diverse and inclusive team environment where you can bring your whole self to work, receiving training, mentoring from leaders, and a clear career pathway.

About You

To succeed as a Home Lending Expert, you will be a successful and motivated individual with a passion for helping customers with their lending needs, consistently delivering an outstanding experience.

Your exceptional relationship-building skills will ensure you can deliver appropriate lending solutions, build trust, and confidence in your interactions.

Prior experience in mortgage lending is essential, along with a natural customer-centric approach and enthusiasm for business development, networking, and community involvement.

About Us

BOQ Group is a unique challenger brand providing a genuine alternative to Australian financial services, with a purpose to create social capital through banking.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) share one goal – building trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities.

Since 2021, BOQ Group has been recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Salary: AU$80,000 - AU$120,000 per annum, dependent on location and experience.

Benefits

• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index