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Senior IT Professional

2 weeks ago

Canberra, ACT, Australia Fujitsu Full time

Fujitsu is committed to diversity, equity, and inclusion, and we welcome applications from underrepresented groups.

The Senior Technical Consultant ServiceNow role is a high-impact position within our consulting team, responsible for delivering exceptional ServiceNow projects and services to clients across the Asia-Pacific region.

The ideal candidate will have a strong background in ServiceNow, with experience in developing, configuring, and customising the platform to meet business requirements. They will work closely with cross-functional teams to prioritise and address business needs, identifying opportunities to improve processes and increase efficiency.

Responsibilities and Accountabilities

Key Responsibilities
  1. Process Optimisation
  2. Identify areas for process optimisation and implement changes to increase efficiency.
  3. Technical Guidance
  4. Provide technical guidance and expertise to support platform growth and development.
  5. Quality Assurance
  6. Conduct code reviews and quality control to ensure maximum efficiency.

Requirements and Experience

To be successful in this role, you will need:

  • A degree in IT, Computer Science, or a related field.
  • ServiceNow certifications: CSA, CIS, and Suite Certified.
  • Proven experience delivering high-quality ServiceNow solutions and development.
  • Expertise in HTML, XML, JavaScript/AJAX, and integrations (e.g., web services, SOAP, email, MID).
  • Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
  • Exceptional written and verbal communication skills.