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Customer Service Liaison
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison. As a key member of our front-line service delivery team, you will play a critical role in providing exceptional service to our clients.
About the RoleThis is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences. You will be working in a fast-paced environment, interacting with clients from diverse backgrounds, and supporting them with their needs.
Key Responsibilities- Greet clients and provide a welcoming experience
- Respond to client inquiries and resolve issues in a timely manner
- Assist clients with booking appointments, processing claims, and other administrative tasks
- Liaise with clients to understand their needs and provide solutions
- Excellent communication and interpersonal skills
- Proven ability to work in a team environment
- Intermediate to advanced level computer literacy
- Able to work in a fast-paced environment and prioritize tasks effectively
- A competitive salary package including superannuation
- Ongoing training and development opportunities
- A supportive and collaborative team environment
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.