Expert Night Shift Coordinator

2 days ago

Brisbane, Queensland, Australia beBeeNight Full time $60,000 - $90,000
Night Operations Supervisor Role

We are seeking a seasoned professional to oversee night-time operations, ensuring seamless hotel experiences and maintaining high standards of guest satisfaction.

Key Responsibilities:
  • Lead the team on duty, handling check-ins, check-outs, and guest inquiries with professionalism and efficiency.
  • Conduct nightly audits, verifying accurate balancing of hotel revenues in rooms and food & beverage.
  • Promptly address guest concerns, escalating issues to relevant teams to ensure memorable experiences.
  • Maintain a safe environment for guests throughout the night.
Requirements:
  • Australian working rights; sponsorship not available for this role.
  • Service-oriented personality and ability to thrive during late-night shifts.
  • Flexibility to work a 7-day roster, including weekends and public holidays, with shift hours from 11pm – 7am.
  • Solid understanding of finance and accounting principles.
  • Extensive knowledge of Front Office operations is essential.
  • Prior experience with Opera Cloud or similar systems.
  • Proven ability to build strong relationships with stakeholders.
  • Highly organized, detail-focused, and adept at managing competing priorities.
  • Leadership skills, promoting a positive team culture and driving high performance.
About Our Organization:

We are a modern, stylish hotel catering to business and leisure travelers. Our core values include Fun, Care, Excellence, and Empowerment. We celebrate our successes and use them as a catalyst for continued growth.

Become part of our vibrant team and enjoy benefits such as daily lunch options, staff discounts, and career development opportunities.

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