Retail Operations Supervisor

2 weeks ago


Chatswood, Australia Swarovski Full time

Position Overview

As a key representative of our esteemed brand, you will collaborate with your team to:

Deliver exceptional service and exceed customer expectationsDevelop a dedicated clientele by nurturing existing relationships and attracting new customersExemplify leadership qualities, inspiring your team with enthusiasm and commitmentAssist in the recruitment process, providing coaching and motivation to enhance team performanceContribute to the execution of monthly sales strategies, objectives, and performance metricsFacilitate the onboarding process for new team members within the store

Candidate Profile

The ideal candidate for the Assistant Store Manager role will possess:

A minimum of 1-2 years of experience in a diverse retail settingBackground in luxury, fashion, cosmetics, or lifestyle brandsStrong leadership and mentoring capabilitiesProficiency in digital tools, adaptability, and a growth-oriented mindsetA charismatic personality that fosters trust and rapport with customers and colleagues

Benefits Offered

We provide a comprehensive benefits package that includes:

Discounts on Swarovski productsAccess to an Employee Assistance ProgramOpportunities for volunteering leaveLearning and development initiatives

About Swarovski

Since 1895, Swarovski has been synonymous with exquisite crystal craftsmanship, offering products that celebrate beauty and individuality. With a rich heritage rooted in quality and innovation, the company designs, manufactures, and sells an array of premium crystal items, including jewelry, accessories, and home decor. With a global presence of approximately 2,400 stores and 6,700 sales points across 140 countries, Swarovski employs over 18,000 individuals. The company is committed to sustainability, diversity, and philanthropy, as demonstrated through the initiatives of the Swarovski Foundation, which supports impactful charitable organizations.

Swarovski is dedicated to fostering an inclusive workplace where every individual feels valued and respected. Our hiring and employment practices are based solely on merit and performance, ensuring equal opportunities for all candidates.



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