Guest Service Generalist
4 weeks ago
At Wyndham Destinations, we're dedicated to delivering exceptional vacation experiences for millions of travelers worldwide. Our team of hospitality professionals works tirelessly to ensure that every guest feels welcome and valued during their stay.
The Guest Service Generalist is a key role in our Front Office team, responsible for providing efficient and courteous service to our guests. This includes checking in and out, answering inquiries, and handling luggage and cash transactions. If you're a people person with excellent communication skills, we want to hear from you
Key Responsibilities
- Provide exceptional guest service, ensuring a warm and welcoming experience for all visitors
- Manage front desk operations, including check-in, check-out, and email inquiries
- Assist with sales and bookings, and provide information on resort amenities and services
- Perform administrative tasks, such as data entry and report preparation
- Work collaboratively as part of a dynamic team to drive business results
What We Offer
As a valued member of our team, you'll enjoy a range of benefits, including:
- Free staff accommodation and meal benefits
- Discounted hotel and resort stays globally
- Ongoing training and development opportunities to support your career growth
We're Looking for
Someone who is passionate about delivering exceptional customer service, with excellent communication and interpersonal skills. If you're a team player with a positive attitude and a commitment to excellence, we want to hear from you
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