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Food and Beverage Operations Manager

2 months ago

Gold Coast, Queensland, Australia The Star Ent Group Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at The Star Entertainment Group. As a Food and Beverage Supervisor, you will play a vital role in ensuring the smooth operation of our food and beverage outlets, providing exceptional customer service, and leading a team of hospitality professionals.

Key Responsibilities
  • Work closely with the Venue Manager to recruit, develop, and lead a team of hospitality professionals
  • Ensure the highest standards of customer service are maintained at all times
  • Assist in the day-to-day management of the food and beverage department, including inventory management, staff scheduling, and cash handling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery
Requirements
  • Proven experience in a fast-paced food and beverage environment, preferably in a supervisory or management role
  • Excellent communication and leadership skills, with the ability to motivate and develop a team
  • Strong attention to detail and ability to multitask in a dynamic environment
  • Ability to work flexible hours, including evenings, weekends, and public holidays
  • Current RSA (Responsible Service of Alcohol) certification
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Complimentary meal on site every day
  • Uniform laundered and ready for you daily on property
  • Up to 30% discounts across award-winning restaurants and accommodation
About Us

The Star Entertainment Group is a leading hospitality and entertainment company, operating a range of iconic properties across Australia. We are committed to delivering exceptional experiences for our guests, and we are seeking like-minded individuals to join our team.