Reception Team Member

6 days ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $25 - $30
Job Title: Reception Team Member

We are seeking an experienced and professional individual to join our front desk team. As a Reception Team Member, you will be the primary point of contact for our guests, providing exceptional customer service and creating a warm and welcoming atmosphere.

Your key responsibilities will include:

  • Welcoming and checking in guests, providing them with information and assistance during their stay;
  • Answering guest queries and offering helpful local knowledge and recommendations;
  • Resolving any guest concerns or disputes and escalating to relevant management when necessary;
  • Maintaining property rules and ensuring harmony among guests.

To succeed in this role, you will need:

  • Previous experience in front desk reception or customer service, preferably in the hospitality industry;
  • Excellent communication and interpersonal skills, both verbal and written;
  • Good time management skills and the ability to work well under pressure;
  • Flexibility to work varying shifts, including night shifts, weekends, and public holidays;
  • Australian working rights with no restrictions.

In return, we offer:

  • An attractive hourly rate and benefits package;
  • Employee Assistance Program for your wellbeing;
  • A supportive and fun team environment;
  • Access to additional benefits and discounts through our national network.

We are committed to creating a diverse and inclusive workplace, where every team member feels valued and respected.



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