IT Infrastructure Specialist

3 days ago

Melbourne, Victoria, Australia beBeeit Full time $70,000 - $100,000

We are seeking an experienced IT Support Analyst to join our operations team in Melbourne.

Main Responsibilities:
  • Troubleshoot and resolve technical issues related to desktops, laptops, printers, software applications, and other systems.
  • Provide friendly, responsive, and effective support to staff both in person and remotely via phone, email, or the service desk platform.
  • Apply technical knowledge to diagnose problems and implement solutions, escalating where necessary.
  • Assist in the deployment and rollout of new hardware, operating systems, software, and network infrastructure across the organization.

Key Skills and Qualifications:

  • At least one year's experience in a similar IT support, service desk, or helpdesk role.
  • A formal qualification such as a Diploma or Advanced Diploma in Information Technology is preferred.
  • In the absence of formal qualifications, at least three years of relevant work experience.

Preferred Skills:

  • Practical experience with Windows 10 and Microsoft Office.
  • Active Directory for user access.
About Us:

We offer a dynamic and supportive work environment, competitive remuneration, and opportunities for career growth.

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